🐾FQAs🐾
Everything you need to know about cleaning, delivery, and more. Have more questions? Feel free to reach out to our friendly Laifug team via email or phone.Popular questions
All Laifug dog beds are made of premium safe materials and high-density orthopedic memory foam. It effectively relieves joint pressure, perfect for senior dogs, arthritic dogs and large weight dogs.
Measure your dog from nose to tail in stretched posture, then add 10–15cm. Curled-up dogs can choose one size smaller; sprawling dogs please choose one size larger. You can also check the size guide on each product page.
Very easy. All outer covers are removable and machine washable with a gentle cycle. The inner foam only needs spot cleaning with a damp cloth. We suggest washing the cover every 1–2 weeks to keep fresh and hygienic.
Our high-density memory foam keeps its shape for years without easy collapse.
Product questions
Our pet clothes are made of soft, breathable and skin-friendly blended fabric. Lightweight, skin-friendly and non-irritating, no overheating, suitable for daily wear and outdoor walking.
Each product page lists neck girth, chest girth and back length for reference. For fat or stocky dogs, we recommend sizing up. Most styles have stretch fabric, perfect for French Bulldogs, Corgis and other stocky breeds.
Adopted color fastness technology, not easy to fade or shed after repeated washing. We recommend cold water gentle washing and air drying to extend service life.
We have plush toys for light chewers and tough rubber toys for aggressive heavy chewers. All toys are made of non-toxic pet-safe materials.
All toys are non-toxic and safety tested. No toy is completely indestructible, please supervise your dog during playtime and replace damaged toys in time.
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General Orders & Support
We offer a 30-day return and exchange policy. Items must be unused, unwashed and kept in original condition.
If you have any questions about products, orders or after-sales service, please contact us by email. Our team will reply within 24 working hours.
We regularly offer seasonal promotions, discount codes and exclusive offers for our customers. You can subscribe to our newsletter to get the latest deals and pet care tips.
We accept major credit cards, debit cards, and other secure online payment methods. All transactions are encrypted and safe for your privacy.
Sometimes the package may be left at your doorstep, mailbox, or with a neighbor. Please check around your address first. If you still cannot find it, contact our support team and we will help you investigate and resolve it.